Senior Technical Application Consultant - Medical Professional Billing, Kaiser Permanente - Pasadena, CA
Description
Kaiser Permanente HealthConnect is an integrated clinical and administrative information management system that integrates the patient's electronic medical record with their appointments, registration and billing information. The system links KP departments and facilities nationwide, providing KP physicians and care teams access to current and comprehensive patient information and providing KP members 24/7 on-line access to key portions of their medical record. Enhancing patient safety and care quality, the impact and benefits of KP HealthConnect are expected to be felt throughout all of KP and to set new standards for the health care industry as a whole.
We currently have a need for a Senior Application Coordinator in support of our professional billing software (specifically Resolute, Epic's product for billing). As a Senior Application Coordinator you will be responsible for achieving an in-depth knowledge of the Resolute software to provide second level support to the entire revenue cycle.
Basic Qualifications
Description
Kaiser Permanente HealthConnect is an integrated clinical and administrative information management system that integrates the patient's electronic medical record with their appointments, registration and billing information. The system links KP departments and facilities nationwide, providing KP physicians and care teams access to current and comprehensive patient information and providing KP members 24/7 on-line access to key portions of their medical record. Enhancing patient safety and care quality, the impact and benefits of KP HealthConnect are expected to be felt throughout all of KP and to set new standards for the health care industry as a whole.
We currently have a need for a Senior Application Coordinator in support of our professional billing software (specifically Resolute, Epic's product for billing). As a Senior Application Coordinator you will be responsible for achieving an in-depth knowledge of the Resolute software to provide second level support to the entire revenue cycle.
Basic Qualifications
- Bachelor's degree, or 4 years of additional related work experience.
- Minimum of 2 years of recent experience with Professional Billing, specifically with Epic Resolute.
- EPIC Certification in Professional Billing and/or Professional Claims.
- IT experience with maintenance of masterfiles (database managers or data directories), interfaces, and workflows.
- Application implementation, installation, and maintenance experience.
- Strong analytical skills and problem resolution capabilities.
- Strong communication skills.
- Ability to function independently with minimal oversight and direction.
- Ability to work Monday through Friday, 40+ hours a week, but flexible as needed for implementation/upgrade needs.
Preferred Qualifications
- Detailed experience and knowledge of one or more of the following Epic Resolute areas is strongly preferred: electronic claims, electronic remittances, and work queue rule creation.
- Ansi X12 835 and 837 experience
- Knowledge of KP standard systems interface technologies and protocols, including HL7 and batch interfaces, Revenue Cycle
