Patient Account Representative - Centralized Account Billing Management, Intermountain Healthcare - West Valley City, UT
Description
To provide effective billing, problem solving and maintenance of financial computer records for all patients. Responsible for maintaining patient accounts from billing to collection. The incumbent follows protocol as it pertains to their particular clinic setting. May also perform duties and functions of a Patient Service Representative.
Description
To provide effective billing, problem solving and maintenance of financial computer records for all patients. Responsible for maintaining patient accounts from billing to collection. The incumbent follows protocol as it pertains to their particular clinic setting. May also perform duties and functions of a Patient Service Representative.
Qualifications
Minimum Requirements
Minimum Requirements
- At least two years of customer service experience in an office setting is required.
- High school diploma or GED is required.
- Strong computer keyboarding skills are required; Must be able to type at least 30 wpm and know 10 key by touch.
- Demonstrated effective communication and interpersonal relation skills.
- Must have the ability to follow work instructions and procedures.
Preferred Qualifications
- Medical terminology preferred. IDX experience preferred.
- Medical, insurance, billing, collections, and/or accounting experience are all preferred.
- Current or previous employees of Intermountain Healthcare having worked in an office/clerical role preferred.
