Job Description
Telecare ACT-Oregon (Assertive Community Treatment) is a comprehensive, community-based program for individuals with serious mental illness (SMI). Services are provided in Clients homes, hospitals or transitional housing.
As a Personal Service Coordinator/QMHA, you will:
- Provides safe, effective, efficient, culturally competent and consumer centered implementation of direct care in accordance with established policies, procedures and standards of care
- Establishes and maintains and co-facilitates a therapeutic relationship with members
- Performs psychosocial interviews with members of program
- Performs service coordination functions of assessing, planning, linking, monitoring and advocating on assigned members
- Participates as active member of Team multidisciplinary staff
- Performs extensive in vivo services as requested/required to members' homes, hospital emergency room(s) and other settings
- Participates in planning and implementation of consumer treatment plans
- Ensures documentation of all services in accordance with standards
- Performs liaison duties with assigned agency
- Collaborates in coordination of consumer services
- Transports persons being served, as needed
- Completes other duties as assigned
- Makes every effort to empower members to improve quality of everyday lives
- Participates in the development of the Individual Service Plan
- Coordinates with member for all needs to live successfully in the community
- Assumes professional responsibility for consumer’s well-being
- Responds to crisis situations
QUALIFICATIONS
- Must qualify as a QMHA in the state of Oregon and have one year of experience in a psychiatric setting is required
- B.S./B.A. or M.S./M.A. in Social Work, Nursing or experience with Substance Abuse or Vocational Counseling or related fields is preferred
- Must have valid Oregon driver's license and access to a car and insurability; must have knowledge and ability to use public transportation
- Knowledge of process of mental illness required
- Applicant must be fingerprinted, other than minor traffic offenses and receive clearance from the Department of Justice
- Specialized knowledge/experience in vocational, housing, or dual diagnosis services preferred
- Bilingual abilities a plus
- Must have completed first aid and CPR training or obtain certification within four weeks of hire
- Must be willing to transport clients in your car